Kashmir Wellness & Spa Hotel Adults Only

We enjoyed everything while staying at this hotel: room, spa zone, food, service, atmosphere in general etc. The staff was very friendly, polite and patient. I would definitely recommend this hotel for a visit.

Dear future guests of Hotel "Kashmir", Velingrad! With the best of feelings, I would like to warn you about the following: If you are traveling to the hotel with a teenager who on the way to Velingrad had the misfortune of losing or having his card stolen, you have no right to go to the trouble of getting to the hotel. He will definitely show you the way out, because your teenager does not have an ID card, and he cannot prove that he is over the required age of 14 /the hotel is adults only, so there is nothing wrong with it/, never mind that the young man in question is 2m tall, weighs two times his mother's and his chest is twice the size of his father's. But, madam the manager at the reception is iron! If the young man in question cannot prove that he has reached the coveted 14 years, he should go where he came from, and it doesn't matter if you come from 200 or 1200 km. Sympathy and willingness to help is NONE! Madam I merely turn my back on you, and go to her chambers / i.e. the little room next to reception/, proud and pleased with a job well done to offend and drive away the already worried guests. The case was solved after luckily we found a copy of the card in his phone / God bless technology/, and it finally became clear that the young gentleman is 17 years old. By coincidence we are in this hotel and will not repeat.

Nice rooms with comfortable beds, great spa facilities, excellent staff and tasty, well presented food. The gym equipment needs maintenance as does the salt room in the spa, and the perfume smell pumped through the air conditioning is a bit overpowering. But overall a great experience and the best hotel I’ve stayed in Bulgaria so far. Recommended.